FAQ

The majority of our apartments are located near the main square in Krakow right in the heart of the city on the Szczepanski Square. There are, however, a few which are also located in other areas of the city. For the precise location of an apartment you please check the apartments individual descriptions or e-mail us.

We are pet friendly and no extra charges apply. Additionally we will prepare for your pet a water bowl, special bedding & dog waste bags.

Antique Apartments reserves the right to pre-authorise credit card in case of any damages for the amount equal of 100% payment for the first night. This is done upon the check-in. The security deposit is held in advance for incidentals or damages. It is refunded at the time of check out. 

Antique Apartments reception is located in the A1 zone which is closed to car traffic. You can park your car at one of the parking lots available within the Old Town area.

Below you can find addresses of secure parking lots located closest to our reception: Parking at 21 Karmelicka Street, Parking at no 4 Czarnowiejska Street (tel.698719544), Underground  Parking by the National Museum at Adama Mickiewicza Avenue no 18 (tel. 126167555).

All Antique Apartments are located within the paid parking zone - subzone A.

If you choose not to use secured parking lot please remember, that when parking your car in subzone A,  you are required to pay for parking Monday to Saturday from 10 AM to 8 PM. Parking costs 6 PLN for 1 hour. You can buy a ticket at a parking meter or using application on your mobile phone.

 

Children up to 6 years old stay for free when sharing a bed with their parents or in a crib. The cost for a child's stay on an extra bed for those aged 7 and older is 79 PLN per night.

At Antique Apartments, to ensure the safety of children, we have implemented Child Protection Standards, which we are required to enforce by law. During your stay in our apartments, we will require a document confirming the right to care for the child to be presented for verification.

Our apartments are very attractive for several reasons. Firstly they are large, very comfortable, fully furnished individual apartments. In each you will find a fully equipped kitchen, bathroom and living room. Secondly they are much larger than the average hotel room and offer all the comforts of a home. Thirdly they are located right in the heart of the city.

We try our best to ensure that you feel right at home in our apartments. That is why the apartments are equipped with TV’s (majority have satelite television) and a washing machine ( except from studio apartments). In the kitchen you will find a microwave, fridge, kettle, toaster and a stove. Also in each apartment there is a hair dryer, an iron and an ironing board for your convenience ( except from studio apartments). In each apartments  there is also wireless internet in the building.

Check-in is at 3 pm and check-out is by 11am. If you plan to leave at a later time, you may leave your luggage at our office on Szczepanski Square. Our reception desk is open 24/7.

Only some of the apartments are accessible by elevator. Please check the individual description of the apartment to see if it is accessible by elevator or e-mail us. Generally majority of buildings in the old town in Krakow do not have elevators.

Yes. In addition if you stay with us longer than three days, we will change your towels and during stay longer 7 days we will change also bedsheets.

The one thing which is not included is the Local Tourist Tax.  The fee to be paid upon arrival in addition to the price of the apartment is 1,60 PLN per person per night - other then that everything is included.  If you stay with us for over three days there is a cleaning service provided. If you wish to have additional cleaning service, you may do so at an additional charge.

In order to confirm your reservation you must make a pre-payment equivalent of 1 night. You may make a pre-payment through a money transfer or with a credit card. 

There are two ways to make a reservation. You may reserve an apartment direcetly online, of if you are not sure you may email us the details of your trip (date or arrival, date of departure, number of guests and size of the apartment) and we will reply with proposals of availability.We will respond within a maximum of 12 hours.  Please e-mail us at office@aapt.pl 

The price for the apartment is based on a per unit price, NOT per person. The prices vary depending on the size of the apartment. We offer discounts for stays longer then seven days. If you split the cost between all persons sleeping in the apartment, it will definitely work out much cheaper than average cost of staying at any hotel. 

All the apartments have wireless internet. None of the apartments have a telephone land line.

From the Szczepanski Square where the majority of the apartments are located, the nearest taxi stand is 100 m away and the nearest bus/tram stops are 200 m away. For other apartments please see the individual description, but they are all located in the city center are very close to bus and tram stops.

Our apartments are available for one night, a week, a month, and a year or longer. We adjust our services to accommodate your needs.

Everything within the apartment is included in the price. Not included are parking fees. However we do reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless behaviour.

We do provide transportation to and from the airport. The cost varies depending on the amount of people and the airport (Krakow or Katowice). To enquire about the price or to make a reservation please e-mail us at office@aapt.pl  your date of arrival, flight number, time of arrival and airport. We also organize transport to locations like Wieliczka Salt Mine or Auschwitz.